Practical guidance on event planning, venue considerations, guest dynamics, and the questions we're most commonly asked before a booking is confirmed. Use this as your reference throughout the planning process.
The questions below represent the planning considerations we encounter most frequently. If something specific isn't addressed here, contact us directly — our team is available to discuss any aspect of your event brief in detail.
For most events, four to six weeks of lead time is sufficient to plan and confirm all logistics. For larger events (200+ guests), events at complex venues, or events during peak seasons (November through January), we recommend starting eight to twelve weeks in advance.
Earlier planning gives you more flexibility in staffing, allows time for custom branding or styling elements if required, and ensures your preferred date is available.
The most useful starting information is: estimated guest count, event date and location (city and venue if confirmed), approximate duration of entertainment, and the type of occasion. You don't need every detail confirmed — we can work with ranges.
If you have a specific budget in mind, sharing that early is also helpful. It allows us to propose the most suitable package within your parameters.
No. Many clients come to us with a general picture rather than specific activity preferences. Part of our planning process is helping you understand which combinations will work best for your event type, guest profile, and venue layout.
If you do have preferences, we'll work around those. But they're not required to start the conversation.
Space requirements vary by table type. As a general guide:
We recommend additional clearance of 3–5 feet around each table for guest movement. Share your venue floor plan with us and we can advise on optimal placement.
Yes. We've set up in marquees, garden spaces, rooftop terraces, heritage buildings, industrial spaces, and a range of other non-standard environments. Key considerations for non-traditional venues are: stable, level flooring; suitable ambient lighting; weather protection for outdoor setups; and access for equipment delivery.
We recommend confirming these elements with your venue or marquee supplier in advance and sharing details with us. We'll flag any logistical concerns during the planning stage rather than on the day.
We typically position table entertainment to operate either alongside or after main event elements rather than simultaneously. The most common format is tables open during drinks reception, paused during dinner and speeches, then reopened for the evening entertainment period.
This creates a natural event rhythm where the tables punctuate rather than compete with other elements. Exact timing is confirmed during planning and shared with your venue or event manager.
This is the norm rather than the exception at most events. Our hosts are specifically trained to welcome guests who are unfamiliar with the games — explaining how to play briefly and naturally, without making anyone feel self-conscious. The experience is designed to be accessible, not exclusive.
Blackjack is particularly well-suited to mixed-experience groups. Roulette requires no prior knowledge whatsoever. Poker and dice tables benefit from hosts who actively introduce and guide new players, which ours do as a matter of course.
The answer varies by event type and group character. For broad social interaction between guests who don't necessarily know each other well — most corporate events, weddings, and holiday parties — roulette consistently performs best. The shared anticipation at the wheel creates natural moments of collective engagement that bring groups together without requiring prior relationships.
Dice tables create the highest moment-to-moment energy and are excellent for peak-evening atmospheres. Blackjack sustains consistent engagement across the full evening. Poker creates the deepest individual connections at the table but requires more sustained attention from players.
Our hosts and event coordinators read the room continuously throughout the evening. They adjust the pace of games, the energy at the table, and the balance between active play and spectator moments based on the rhythm of your particular group.
For events with multiple tables, our coordinator manages the overall entertainment energy — ensuring tables don't compete with each other and that activity levels suit the phase of the evening. This is something we discuss specifically during your planning consultation.
Our primary requirements are: access to the event space for setup (typically one hour before entertainment begins), a confirmed point of contact at the venue for logistics coordination, and advance confirmation of parking or loading access for equipment delivery.
For larger events, we request a site visit before the event day to confirm table placement and any venue restrictions. This is included as standard in our Signature Experience and Full Evening Identity packages.
Yes. Full pack-down and removal of all equipment is included as standard across every package. You don't need to make any arrangements — our team handles it completely. We coordinate pack-down timing to avoid disrupting your event close-out or venue handover.
Following your enquiry and initial consultation, we issue a written proposal outlining the specific scope, staffing, and pricing for your event. Once you're happy to proceed, we send a booking confirmation and service agreement for your review and signature.
A deposit is required to secure your event date. The balance is due prior to the event. Full payment terms are specified in your service agreement.
We operate across major Canadian cities and surrounding regions, including Toronto, Vancouver, Calgary, Ottawa, Montreal, Edmonton, Winnipeg, Halifax, and their wider areas. For events in locations not listed, contact us directly — we may be able to accommodate depending on the scale and logistics of the event.
Travel and logistics costs for events outside our primary service areas are quoted separately and clearly as part of your event proposal.
Cancellation terms are specified in full in your service agreement. Generally, cancellations made more than 21 days before the event date are eligible for a partial refund of any deposit paid. Cancellations within 21 days are subject to charges to cover confirmed staffing and logistics costs.
If you need to reschedule rather than cancel, we work with you to find an alternative date where possible. We treat rescheduling requests reasonably, particularly where circumstances are outside your control.
Send us a message and we'll respond within one business day with specific guidance for your event.
Contact Our Planning Team